A best practice in surveying is asking questions with a specific purpose in mind. In other words, when I ask this question, what actionable insights will the answer provide for me or my organization?
Understanding this is crucial for maximizing the value of your assessments.
Here are 15 Questions to Ask to Assess Your Employee’s Needs:
1. Community Engagement and Connection
- How connected do you feel to the work we’re doing as an organization?
- In what ways do you think our organization is meeting the needs of the community?
2. Alignment with Organizational Mission
- To what extent do you feel that your work contributes to the organization’s mission?
- How can we improve alignment between daily tasks and our overarching mission?
3. Impact on Clients/Students
- How do you think our services have improved the lives of our clients/students?
- What do you believe is the most impactful service we provide?
4. Workplace Culture and Values
- Do you believe our workplace culture reflects the values we promote to our community?
- How can we better embody our core values in our day-to-day activities?
5. Sustainability and Long-Term Impact
- What do you think we need to improve to ensure long-term sustainability?
- What changes would you recommend to ensure the lasting impact of our organization?
6. Effectiveness of Communication
- How would you rate our communication regarding the goals and impact of our organization?
- How can we improve transparency about our organizational outcomes?
7. Partnerships and External Relations
- How do you feel about the relationships we’ve built with external partners?
- What partnerships or collaborations should we explore to amplify our impact?
8. Resource Allocation and Efficiency
- Do you feel our resources (time, money, staff) are being allocated effectively to maximize impact?
- Are there areas where you think we could reduce waste or increase efficiency to improve our outcomes?
9. Feedback and Continuous Improvement
- What is one thing we could do differently that would increase our impact?
- How can we better measure and track our effectiveness?
Regularly incorporating these questions into Pulse Checks, team meetings, surveys, or your other organizational listening strategies will help you assess and amplify your organization’s impact. Whether through informal feedback loops or more structured surveys, having an ongoing conversation ensures your team is aligned with your mission and focused on delivering measurable results.
