Effective Date: [April, 2021]
The Possip Service
The Possip Service (our “Service”) is designed to gather feedback from parents and guardians, compile that feedback, and communicate it to schools. Our Service operates through weekly text messages and/or emails, which pose questions and provide opportunities for parents and guardians to communicate with schools. Participation in the Service is voluntary.
Information We Collect
We collect information that can uniquely identify you (“Personal Information”) from your school, district, via your registration or otherwise directly from you, including:
- Your Name;
- Your Email address;
- Your Phone number;
- Your child’s School and/or school district affiliation; student number, grade level
- Other information you voluntarily provide when you register for or use our Service
We also collect information from automated sources including: Cookies, Google Analytics, and Mobile Phone carrier information (via Twilio).
The website uses Google Analytics to understand how you found the website and what pages you visited.
Our product uses Twilio to distribute messages via SMS and retrieves information regarding the carrier associated with your phone number.
Do Not Track
Your browser may enable you to send Do Not Track signals to websites that you visit. Our Website does not respond to Do Not Track signals from your web browser.
Access to and Updating Your Information
You may update or request a copy of your Personal Information by sending an email to [firstname.lastname@example.org]. We will take reasonable steps to accommodate your request in compliance with applicable laws and regulations.
You have the right to opt-out of receiving future communications from Possip. If you receive emails from Possip, you may opt-out by sending an email from the recipient account to [email@example.com] with the subject “Opt-out” or “Unsubscribe”, or by clicking on the “Unsubscribe” link at the bottom of any email communication from Possip. You may opt-out of text message communications by responding “STOP” to any text message sent by Possip.
How We Use Information We Collect
We use Personal Information that we collect to provide our Service. This includes to send you email or text message communications, respond to your inquiries, personalize your experience with our Services, provide feedback to schools or school districts, and to develop and improve our Service.
We also use Personal Information to create Aggregate Data. Aggregate Data is a collection of information that does not have the ability to identify a unique individual. We use aggregate data to provide statistical feedback to schools and school districts and to better understand how users use our Services
How We Disclose Information We Collect
We disclose your responses and feedback to the school or school district that you are affiliated with based on your feedback. If you choose, we will disclose your Personal Information along with your responses to weekly surveys.
We also disclose Personal Information to our third-party service providers for purposes of facilitating, offering and improving our Service, including sending you weekly emails or text messages. Collection, use, and disclosure of Personal Information by third-parties is subject to those third-parties’ privacy policies. Whenever we share data with such third-party services, we require that they use your information only for the purposes we have authorized, and that they protect your Personal Information at least to the same standards as we do.
We do not sell, rent, or otherwise disclose Personal Information to third-parties for their marketing purposes.
We may disclose Aggregated Data to third-parties for any reason.
We reserve the right to disclose personal information when it is reasonably necessary to conduct our business, to protect our legal rights and property, and to comply with the law or law enforcement.Who May Use the Website and Our Service
Possip does not knowingly collect Personal Information from anyone under 13 years of age. Our Website and Our Service are not intended for children under 13 years of age. Individuals under 13 years of age are not authorized to use our Website or our Service or to provide any information on or through our Website or Service.
Note that while we do not specifically solicit or collect information about the name or other personal information of your child, if a school or district provides information about a student, including any personally identifiable information, Possip uses this information in compliance with our agreement with your child’s school or district and the provisions of the Family Educational Rights and Privacy Act (“FERPA”), the Children’s Online Privacy Protection Act (“COPPA”) and any other applicable laws relating to collection and use of personal information of students.
Users residing in California are afforded additional rights regarding personal information under California law, including the California Consumer Privacy Act (“CCPA”).
Right to Know: You may request a copy of the following related to the information
we collect about you:
- The categories of personal information we have collected about you;
- The categories of sources from which the personal information is
- The business or commercial purpose for collecting your personal information;
- The categories of third parties with whom we have shared your personal information; and
- The specific pieces of personal information we have collected about you.
Right to Delete: You may request that we delete any personal information we
have collected from you.
If you wish to exercise any of these rights, please submit your request via one of
the following methods:
by email: firstname.lastname@example.org
by mail: 1405 Forest Avenue, Nashville, TN 37206
We will respond to your request within a reasonable time frame unless a longer time frame is necessary, in which case, you will be advised accordingly. You may use an authorized agent to submit a right to know request or a request to delete.
We do not discriminate against you based on you exercising any of the above
We store data for as long as the information is required to fulfill our legitimate business needs or the purposes for which the information was collected, or for as long as is required by applicable law or regulation.
We take commercially reasonable steps to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure. In particular, email and text messages sent to you from our Website or our Service may not be secure. You should take care in deciding what information to transmit through email or text messages.