Privacy Policy

Possip Privacy Policy

Effective Date: [November 11, 2022]

Last Updated: [April, 2026]

Possip Privacy Policy (Updated)

At Possip, Inc. (“Possip,” “we,” “us,” or “our”), we are committed to improving the educational and organization experience by helping schools and other organizations gather and act on information and feedback from staff, parents, guardians, broader community members, and students.

This Privacy Policy describes how we collect, use, and disclose information through our website (www.possip.com), our registration forms, and the Possip service (the “Service”).

This Privacy Policy does not govern how your school, district, or organization uses your information. Please contact them directly for details about their privacy practices.

The Possip Service

The Possip Service enables schools and organizations to gather feedback from stakeholders and communicate insights back to improve outcomes.

We typically deliver surveys via text message and/or email. Our Pulse Check surveys occur on a recurring basis (e.g., weekly or monthly). Participation is always voluntary.

Consent and Policy Updates

By accessing our website or using our Service, you agree to this Privacy Policy and our Terms of Use.

We may update this policy from time to time. When we do, we will revise the effective date and post the updated version on our website. Continued use of the Service indicates acceptance of any updates.

Information We Collect

We collect information that identifies or relates to you (“Personal Information”) in the following ways:

Information Provided by Organizations, Schools or Directly by You

This may include:

Name
Email address
Phone number
Organization, school or district affiliation
Student-related information (such as grade level or student ID, where provided by the school)
Language preference
Any additional information you choose to share through surveys or communications

Information Collected Automatically

We may collect certain technical and usage data, including:

Device and browser information
Website usage patterns
Interaction data (e.g., email opens, click-throughs)

We use tools and service providers such as:

Google Analytics, Hotjar, UserPilot, and AccessiBe (website analytics and accessibility)
Twilio (SMS delivery and carrier data)
SendGrid (email delivery and engagement tracking)
School Day (directory data integration)

These providers process data in accordance with their own privacy policies.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Understand how users interact with our website
Improve functionality and user experience
Support analytics and product development

You can manage cookie preferences through your browser settings.

Do Not Track

Our website does not currently respond to “Do Not Track” signals from browsers.

How We Use Information

We use Personal Information to:

Provide and operate the Service
Send communications (survey messages, updates, responses)
Respond to inquiries and support requests
Improve and enhance our platform
Generate aggregated, non-identifiable insights for schools

We may combine and anonymize data to create Aggregate Data, which cannot be used to identify individuals.

How We Share Information

We share information in the following ways:

With Organizations, Schools and Districts

Feedback responses are shared with the affiliated school or district
If you choose, your identity may be shared along with your responses

With Service Providers

We work with trusted third-party vendors to operate our platform. These providers are contractually required to:

Use data only for authorized purposes
Protect information consistent with industry standards

Legal and Business Needs

We may disclose information if necessary to:

Comply with legal obligations
Protect our rights, users, or systems

No Sale of Personal Information

We do not sell or rent Personal Information to third parties.

Children’s Privacy and Student Data

Possip does not knowingly collect Personal Information directly from children under 13.

However, we may process student data provided by schools or districts. In these cases:

We act as a service provider to the school or district
Data is handled in accordance with applicable laws, including FERPA and COPPA
Schools, districts, or partner organizations remain responsible for obtaining appropriate consent where required

Your Rights and Choices

You may:

Request access to your Personal Information
Request updates or corrections
Request deletion (subject to legal and contractual requirements)

To make a request, contact: possip@possip.com

Opt-Out Options

Email: Use the unsubscribe link or email with subject “Unsubscribe”
SMS: Reply “STOP” to any message

California Privacy Rights

California residents have rights under the California Consumer Privacy Act (CCPA), including:

Right to know what data is collected and how it is used
Right to request deletion
Right to non-discrimination

Requests can be submitted via:

Email: possip@possip.com
Mail: 615 Main Street, Nashville, TN 37206

Data Retention

We retain Personal Information:

As long as necessary to provide the Service
To fulfill contractual obligations with schools/districts
As required by applicable laws

When data is no longer needed, we take reasonable steps to securely delete or anonymize it.

Security

We implement reasonable administrative, technical, and physical safeguards to protect Personal Information.

However, no method of transmission over the internet (including email or SMS) is completely secure. Users should exercise discretion when sharing sensitive information.