Amanda Richards, Possip’s Reporting Team Lead, analyzed data from our Pulse Checks! The results were able to provide us with the top 10 family feedback trends from this past October!
October is a notoriously difficult month for schools. The “new school year” honeymoon phase is over, a holiday break seems far away in the future, and the deadlines for both school staff members and students can feel like they are piling up. It’s no surprise that October was when the Possip-launching dinner table conversation about the tough time in schools happened.
As we head into November, we want to share some of the key highlights from October we pulled out in our family Pulse Checks™. This data represents comments from about 54,000 people who shared through Possip™ over the past month. On average, 80% of families said they were happy with their child’s school this past month. This is slightly lower than the 82% family happiness in September.
Before we dig into the 10 top trends this month, what are some key takeaways we noticed:
Teacher feedback is increasing – Families are giving feedback about staff members on campus more frequently through Possip. We’re seeing specific feedback trends about professionalism, having positive attitudes with students, and requesting more feedback and support for students.
Student safety is top of mind – Families have an increased awareness of fights and violence happening between students on campus. This was also a trend we saw last year through Possip as schools reopened. Families generally want more transparency from leadership about these incidents on campus and would like to see more personnel monitoring students. Possip is hosting a Campus Safety event in December to help school administrators come up with solutions.
Information is key – Families are asking for more communication and information from the school on a consistent, proactive, and streamlined basis. Improved communication about curriculum information and school events were two frequently discussed trends.